Welcome to our guests with special needs!

• Water World is a participatory water park with physcially demanding activities where you control your own ride experience. Guests should assess their physical capabilities and swimming skills prior to participating. Always observe the attraction and read all signage before deciding to ride.
• Guests of exceptional size (over 250lbs) are subject to increased risk of injury.
• Private family/group restrooms (including showers and changing areas) are located at Captain Jack's First Aid and the Big Top areas of the park.
• Accessible restrooms and showers are located at the Bath House, Thunder Bay, Ring Master Desserts, Big Top , Grand Pavillion (restrooms only) and River Country (restrooms only).
• Disabled parking is located adjacent to our entry area (requires state-issued placard/license plate).
• Most attractions require transfer from a wheelchair or transport device into/out of the attraction tube.
• Ramped, no step attraction access is available to the Big Top Express, Lazy River, Captain Jack’s and Thunder Bay Wave Pools, Voyage to the Center of the Earth, Lost River of the Pharaoh’s, Calypso Cove Play Structure Area, Big Top Silly Shores and Clown Around Creek.  All other attractions require at least one step in and out of the attraction.  Most attractions require the attraction tube to be carried by the guest from the tube pickup area to the attraction entry.
• Zero-step picnic shelters are available at Captain Jack’s, Thunder Bay, Big Top and Grand Pavilion.  A limited number of accessible picnic tables are located throughout the park. Shaded areas are available throughout the park.
• Wheelchair access is available at most food service stands.  For those which may have limited access please let our team member know at the exit and we’ll be glad to serve you.
• Due to the unique nature of our attractions, we do not offer a “front of line” pass.  Our Tube Valet Service offers no tube carrying and minimal line queuing at the top of the attraction for Voyage to the Center of the Earth, Storm and Lost River of the Pharaoh’s. We offer wheelchair/device return from the top of the attraction to the bottom on Tube Valet attractions during our entire operating day.
• All Captain Jack's and Thunder Bay rental cabanas offer no-step access. One Big Top cabana offers ramped, no step access. If considering booking a Big Top Cabana, please call Guest Services for assistance and to verify availability.