Frequently Asked Questions
Q: What are Water World's operating hours?
A: Water World is open from 10 a.m. until 6 p.m., weather permitting. Our season is traditionally from Memorial Day to Labor Day and we are closed some school days at the end of our season. For our complete schedule, please click here.
Q: What does "rotating attractions/services" mean?
A: Many of our summer staff are still in school during these days, so we are not able to operate all of the attractions. We are able to keep open about 70-75% of all attractions, however, and we will always keep our premier attractions open.
Q: Are swim diapers required on tots?
A: Yes, swim diapers are required for diaper dependent guests.. Swim diapers may be purchased at the gift shop for a minimal fee (less than $1).
Q: What can I bring in to Water World?
A: Because of the active nature of our attractions, personal flotation devices, including children's water wings, are not allowed in any of the attractions. Picnics are welcome, however, no glass containers or alcoholic beverages are permitted. All beverage containers must be factory sealed. Umbrellas/Tents/personal shade structurs/BBQ grills are not permitted for safety reasons. Only service animals assisting the disabled are permitted.
Q: Do I need to pay admission if I'm not going to swim?
A: Yes, all guests are required to pay admission to get into the park. There is no way to separate or regulate those who are not using the attractions. Some chaparone allowances are made for special groups.Guest Services offers a 30 minute sneak-a-peak. See Guest Services for details.
Q: Are there any additional fees once I get in to Water World?
A: In addition to food purchases, we recommend that you rent a locker for your valuables. We also offer optional Tube Rentals and our Tube Valet Service. Please click here for more information.
Q: Where can I find information for guests who are disabled or have special needs?
A: Please click here for additional information.
Q: Is the water heated?
A: Yes, we heat the water. Average water temperature is 77-80 degrees. This varies based on evening temperatures and current weather conditions.
Q: Do you rent towels?
A: No, but we do sell them in our gift shop. Average price is $6-$12.
Q: Is the food at Water World expensive?
A: No. The cost for a cheeseburger, fries, and soda is approximately $7.
Q: Do you have lifeguards on duty?
A: Yes. We have certified lifeguards on all of our attractions. Water World's 300 lifeguards are certified by the National Aquatic Safety Company (NASCO) which was founded in 1974 and provides lifeguard training and certification to a large percentage of the country's lifeguards. They have a notable record of safety and lifeguard training. NASCO has certified tens of thousands of lifeguards, and is continually putting research into their programs and teaching methods so that they can continue to be a leader in aquatic safety.
Q: Do you have an ATM machine?
A: Yes we do. It is conveniently located on the south side of ticket booth 12, directly across from Group Sales at the front entrance. There is a $2 service fee per transaction. We also accept Credit Cards and Splash Cash throughout the park.
Q: Dress Code and Footwear?
A: Proper swimming attire is required. Cutoff shorts are accepted, only if there are no rivets on the shorts. Thong bikinis are not allowed. Any guest wearing clothing that is offensive, such as clothing with profanity, will be asked to change, or leave the park. Guests are encouraged to wear water-appropriate footwear (such as flip-flops or watershoes) during their visit. We do not allow footwear to be worn on any fiberglass sliding attraction (guest may hold footwear or leave at bottom of attraction). All other attractions allow footwear to be worn.
Q: Does Water World offer rainchecks in case of inclement weather?
A: We will close our attractions when unsafe conditions are present (as determined by Management in conjunction with our weather service). We will re-open when weather conditions in our immeidate area are safe to do so (we cannot guarantee ideal weather conditions). In the event we cannot re-open our attractions within 60 minutes, you'll receive a full or half-day ticket for a return visit (you must exchange today' ticket stub). No refunds are issued regardless of time spend in the park. While we cannot issue raincheck tickets before 60 minutes of attraction closure, we do offer a raincheck waitlist at Guest Services.
Q: Lost Parents?
A: We know when visiting with small children, you might be concerned about getting separated during the excitement of your visit. Before leaving the car, establish rules about holding hands or how far ahead or behind a child can walk. Discuss how to find each other if you somehow get separated. We suggest meeting at a landmark such at the Light House or the "Big Elephants" at the Big Top. Our uniformed team members and Guest Services are always happy to assist as well!