U.S. Coast Guard approved lifejackets are permitted (you may bring your own or use any of our free lifejackets available at any Guest Service or Tube Exchange location). Other personal flotation devices, such as children's water wings, are not allowed in any of the attractions. Picnic lunches are welcome, but alcoholic beverages, beverage containers that are not factory sealed, and glass containers of any kind are not allowed inside the park. Barbeque grills, personal tents or umbrellas are not permitted. Snorkels are not permitted for use in any attraction. Pets are not allowed with the exception of service animals assisting the disabled. Click here for 2014 National Water Safety Month Safe Swimming Guide."
Puddle Jumper life vests (as well as adult and larger sized life jackets) are available for use at most Tube Exchange and Guest Service locations at no charge. You may bring in your own lifejacket, only if it is U.S. Coast Guard approved. Other personal flotation devices, such as children's water wings, are not allowed in any of the attractions.
KEEP YOUR TICKET STUBS! We will close our attractions when unsafe conditions are present (as determined by Management in conjunction with our weather service). We will re-open when weather conditions in our immediate area are safe to do so (we cannot guarantee ideal weather conditions). In the event we cannot re-open our attractions within 60 minutes, you'll receive a full or half-day ticket for a return visit (you must exchange today' ticket stub). No refunds are issued regardless of time spend in the park. While we cannot issue raincheck tickets before 60 minutes of attraction closure, we do offer a raincheck wait list at Guest Services.
Personal Tube Rentals (optional) are for the guest wearing a Splash Band with purchased Personal Tube Rental only. Sharing of rental tubes is not permitted. House tubes are provided on all attractions which require them.
Some of our attractions have height requirements for the safety of the guest. Please check signage at each attraction, or check out each attraction on our web site for the height requirement for that attraction. Approximately 70% of our attractions may be enjoyed by guests of any height (based comfort level)! Please note that guests who weigh over 250lbs are subject to increased risk of injury. Guests must be safely seated in the attraction tube/vehicle in order to particpate on an attraction.
Water World is a big place, so it is important that parents designate a meeting place for family members. If a child is lost, stop by any Guest Service location or contact any uniformed team member.
First aid stations are located in each major section of the park. Please consult any park staff member or our park map for first aid locations.
Water World is a smoke-free environment. For our guests who smoke, we have two designated smoking locations (new for 2017). The first is located inside the park near the restrooms at RingMaster Desserts (at the Big Top) and the second is a covered smoking area is located directly outside of our entry plaza. For the location outside our entry plaza, guests will need to present today's ticket stub and obtain a re-entry handstamp at the designated turnstile. Water World does hereby prohibit the possession, consumption, use, display, transfer, distribution, sale, transportation, or growing of marijuana on or in any and all real property and facilities which it owns or operates.
Swim diapers are required for toddlers who are diaper dependent . Swim diapers are available for purchase at our Gift Shop for a minimal fee.
For the safety of our guests, personal umbrellas, tents or shade structures are not permitted inside the park. For your convenience, shelters and shady areas are located throughout the park. We also offer private rental cabanas.
NEVER purchase tickets from Craigslist, street vendors or any unauthorized source. If a ticket price or offer seems to good to be true, it probably is and that ticket likely won't work for park entry. Please note that unauthorized or unlawful resale or attempted resale of any ticket will result in seizure and cancellation without compensation. If you purchase a ticket from an unauthorized source, that ticket will not be honored nor will any refunds or compensation be provided to you. If using a Print at Home ticket, you may be required to present the credit card used for the purchase at the entry turnstiles, at the sole discrection of Water World Management. Want to be sure your ticket is valid? Purchase your tickets ONLY from the Water World Ticket Windows, official Water World websites or our offical partners.
For guest safety, “Go Pro” or similar camera devices must be firmly secured with a chest harness only. Selfie sticks are not permitted on any ride or attraction. Use of any photo or video device in restroom or changing areas is prohibited. Any inappropriate use of technology, as determined by management is prohibited. Drones are not permitted on Water World property.