• Lost or Forgotten Splash Pass Wristbands may be replaced at the main entry Guest Services for $5 (for the first replacement) and $15 for each additional replacement transaction.  Once replaced, the original band will be disabled and cannot be used again if found.   After pass replacement, our team will walk you to the turnstiles for biometric confirmation (must match the original pass).  If biometric confirmations fails, a photo ID matching the passholder’s name and photo likeness is required.
  • If you forget your Elite Splash Pass Souvenir Bottle (or if you a purchased a Souvenir Bottle with your Preferred Splash Pass), we are unable to provide complimentary soda during that visit.
  • If upgrading a Splash Pass to a Preferred or to an Elite Splash Pass, Bring a Friend expiration dates and entry method for the original pass type will prevail and no additional Bring a Friend Tickets will be issued.