Welcome to our guests with special needs!

Would you like assistance in planning your visit? Please call Guest Services at 303-650-7522 and our leadership team will be happy to assist you!

  • Reach Guest Services by phone at 303-650-7522
  • Email us by clicking here
  • Visit us in person at any Guest Service Location

General Information:

  • Water World is a participatory water park with physically demanding activities where you control your own ride experience. Guests should assess their physical capabilities and swimming skills prior to participating. Always observe the attraction and read all signage before deciding to ride.
  • Guests should always observe the attraction before choosing to ride. Guests who are pregnant or have physical ailments should consult their medical provider before riding. Guests over 250 lbs. may experience abnormal exposure to discomfort or injury. Guests must be able to be safely seated in the attraction tube/vehicle.
  • A limited number of park-friendly wheelchair rentals are available for $15 each. Please contact Guest Services for rental or if you would like to make an advance reservation.

Service Animals

  • Guests with disabilities are allowed to bring their service animals into areas where guests are generally allowed. Service animals may not be allowed on certain attractions where, in the opinion of management, there is a significant chance of injury to the service animal, the disabled guest or other guests or a significant risk of damage to the attraction. Under the Americans With Disabilities Act, a service animal is a dog that is individually trained to do work or perform tasks for people with disabilities. A service animal is not a pet. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals.The care or supervision of a service animal is solely the responsibility of his or her owner. Service animals must be harnessed, leashed, or tethered – unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case the individual must maintain control of the animal through voice, signal, or other effective controls. Service animals may never be left unsupervised. Water World team members may not supervise, watch or monitor a service animal at any time.
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