TranslateWelcome to the 2024 Summer Season and to our Splash Pass Family!
This page is your resource for all things Splash Pass and where to find important pass holder updates. Whether this is your first summer as a passholder or your 45th, welcome and we can’t wait to help you create summer’s best memories!
What can I bring into the park in 2024?
For your safety, to expedite arrival & to enhance security screening:
(1) Keep your ice bagged until after bag check. Options include keeping your bulk ice in its packaging (until after Bag Check), placing your ice in bags (such as Ziploc or similar) or using cold packs. For your safety, our Team Members must be able to clearly see all items inside of, and to the bottom of your cooler. If you have loose ice in your cooler, please consult a Water World Team member.
(2) Check your Cooler Size! Cooler sizes are limited and must fit within our front gate cooler sizer units (including wheels and collapsible handles) and must be able to fit inside our security equipment. Coolers may be scanned on their side. Coolers that do not meet these guidelines must be returned to your vehicle (Park Re-Entry available).
- Vertical shaped coolers must be no larger than 17″ wide x 24″ tall x 17″ deep
- Horizontal shaped coolers must be no larger than 24″ wide x 17″ tall x 17″ deep
(3) Have all bags open & ready for inspection for the following prohibited items:
- Glass containers or alcoholic beverages.
- Personal tents/shade structures, umbrellas (other than personal sized), flotation devices (other than U.S. Coast Guard approved life-jackets) and cooking/serving/grilling equipment.
- Knives or weapons of any kind (including kitchen knives).
- Illegal drugs, or marijuana (medical or otherwise) in any form.
- For park and guest safety, other items may be prohibited.
If you don’t have a bag or cooler, use our new Express Entry Check Lane!
Learn more about your Splash Pass & Perks!
Find answers to common questions, including pass perks, extended hours days, lost passes and more! Check back frequently as information is updated.
These events offer an extra-hour to play in the park on many of your favorite attractions after we close to the general public. Your Splash Pass band must be worn during the event and to access any attraction.
If you are visiting with a Bring a Friend Guest on one of these days, your guest may stay and play as well! The Splash Pass holder must stop by any Guest Services location, present the Bring a Friend Ticket and we’ll provide a wristband for your Bring a Friend guest!
2024 Scheduled Dates (see our hours page for our complete operating schedule):
Thursday, June 13th, 5-6pm
Tuesday, July 9th, 5-6pm
Wednesday, July 24th, 6-7pm
Extended hours are subject to change or cancellation due to weather.
The park offers Special Events and programming at various times throughout the season. Most Special Events (such as Decade Days, Splash Pass Extended Hours Days and Back to Pool Days) are capacity limited, with a portion of the overall event capacity reserved specifically for Splash Pass guests. Splash Pass guests, depending on pass type and day of week validity, are welcome on a first-come, first-entry basis, until the Splash Pass capacity is reached. Other events, such as Bow Wow Dog Beach Days and certain Exclusive Events, are not eligible for complimentary Splash Pass entry. For more information, please visit our hours page or reach out to us.
Due to staff impacts from a school calendar change, the park will be operating on a modified schedule from Tuesday, May 28th through Thursday, May 30th. These three “Decade Days” will feature modified operating hour and attraction mix, with themed music and food specials celebrating Water World throughout the decades.
No, we are unable to hold this event this year due to a school calendar change that has impacted staffing. Please join us for Opening Day on Saturday, May 25th!
In your Splash Pass package, you’ll find your wristband(s) for your order.
If you have more than one wristband in your order, please look at the back of the band. Each band will have the first letter of the guests first name, followed by the first letter of the guests last name. For example, Winnie Hyland would have the initials of WH.
In the event of the same first initial for multiple guests, you’ll find the first and second letters of the first name, followed by the first initial of the last name.
Pass wristband are color coded:
- Value Splash Passes (Monday-Thursday) are green.
- Preferred Splash Passes are Purple.
- Elite Splash Passes are Orange.
- Lost or Forgotten Splash Pass Wristbands may be replaced at the main entry Guest Services for $5 (for the first replacement) and $15 for each additional replacement transaction. Once replaced, the original band will be disabled and cannot be used again if found. After pass replacement, our team will walk you to the turnstiles for biometric confirmation (must match the original pass). If biometric confirmations fails, a photo ID matching the passholder’s name and photo likeness is required.
- If you forget your Elite Splash Pass Soda Bottle (or if you a purchased an All-Season Soda Bottle with your Preferred Splash Pass), we are unable to provide complimentary soda during that visit.
- FlexPay Installment Option is available for a limited time. FlexPay offers easy monthly payments for your Splash Pass purchase and begins in early fall.
- You will make a down payment on the date of purchase then and remaining payments monthly through the contract term (as noted during the purchase process). Your down payment will also include all taxes, service and delivery fees.
- FlexPay Payment option available for Preferred and Elite Splash Pass purchases. The more months you purchase before park opening the more months you have to spread out payments!
- FlexPay contracts are non-refundable.
- Reoccurring payments will be reflected on your statement as “Water World-In Park”. If you purchased your online, your down payment will be reflected on your statement as “Water World-Online.”
- We may elect to post charges to your credit/debit card on dates which are later than specified above.
- You may pay off your amount due in its entirety at any time without penalty at the Main Entry Guest Services (during park operating season) or by calling Guest Services at 303-427-7873 or 303-428-7488 prior to May 15th.
- In the event your payment fails on your scheduled payment date, we will try additional times. If payment is still unsuccessful all passes, tickets and items associated with the order will be blocked (and no park entry will be permitted) until you arrange for successful payment (please call or stop by Guest Services for assistance). We will generate an e-mail to you with failed payment and blocked pass updates. In the event your order is blocked due to unsuccessful payments, please communicate blocked pass/ticket status to all associated pass holders.
- If you selected the 20-Meal Pack Option when purchasing your Splash Pass (available for purchase until 6/16/2024 or while supplies last):
- 20 meals or snacks are automatically attached to your Splash Pass Band!
- Your wristbands must always be scanned at the entry turnstiles prior to redeeming a meal or snack.
- Meals are redeemable for the registered pass holder only, and the passholder MUST be present at time of meal ordering and band scanning.
- Meals are available at Creekside Cafe, Thunder Bay Food & Drink, Surf’s Up Food & Drink, Coconut Point Desserts, Cowabunga/Thunder Bay Dippin Dots and Cowabunga Pizza.
- You may select any one meal OR snack from the menu, indicated with the dining symbol. No substitutions please. If you have questions regarding eligible items, please ask a team member.
- Drinks are not included with 20-Meal Pack Redemption. Splash Pass guests with Souvenir Bottles (Included with Elite, optional purchase with Preferred and Value pass types), bring your Souvenir Bottle for free fills (one every 30-minutes).
- When paying with the funds stored on your Preferred or Elite Splash Pass Wristband, the assigned guest receives 20% discounts* on most food, alcohol, merchandise, Personal Tube Rental & Tube Valet purchases in the season of issue. *Excludes sale or clearance items. Discounts are not currently available with Mobile Ordering. If you are staying in a cabana location, please order with your cabana host to receive your food discount.
- To pay with Splash Cash, simply tap your Splash Pass wristband! You may load funds onto your wristband at any Ticket Services, Guest Service, Food Service or merchandise location around the park. Cash out available funds at Main Entry Guest Services at any time & please use band in season of issue.
- Discounts are not available when paying with any other payment type than Splash Cash.
- Present your Splash Pass Wristband and matching biometric confirmation at the front entry turnstiles. Splash Passes may be used by the one-registered guest only.
- We’ll register your pass biometrics at the entry turnstile on your first park visit (each pass will be registered to one guest). On your first visit, be sure you match your pass bands to the proper guest (you’ll find the initials noted on the silver band snap).
- Simply tap the band to the turnstile reader
- Lay your right index flat (and relaxed) on the biometric reader as shown.
- Leave your finder on the reader until you see the green entry light. You are ready to go!
- One admission per day for the 2024 season (for registered pass holder only) and limited park re-entries per day (biometric confirmation required).
- In the event of failed biometric confirmation, guests (ages 16+), may be required to present a photo ID for park entry.
- Free Splash Pass Bring a Friend promotional tickets may be brought directly to the entire turnstiles! A Splash Pass holder from the transaction which is linked to the ticket must be present when Bring a Friend Tickets are redeemed. Elite Splash Pass Bring a Friend Free Tickets have Early Entry privileges.
- Selling or transferring of these free tickets is prohibited and may result in cancellation of the ticket and/or related Splash Pass without compensation. The number of tickets issued is dependent on promotional time periods and method of purchase. See ticket for expiration date. After printed expiration date passes, unused Bring a Friend tickets may be upgraded for $25.99+tax for park entry (available season of issue only and pass holder must be present).
- Early Entry allows extra time to prepare for the day! Early Entry is located on the main pedestrian walkway. You’ll find signs and floor graphics near the entry gate to mark Early Entry queuing. This is the only gate that opens for Early Entry. We’ll scan your Elite Splash Pass for entry.
- Each guest, 40″+ must have an Early Entry enabled ticket/pass. Elite Splash Pass Free Bring a Friend Tickets are Early Entry enabled.
- Two attractions are open for Early Entry and could any two of the following: The Mile High Flyer, Roaring Forks, Centennial Basin, Sunset Racer or Revolution. All other attractions will open at 10am. Attractions subject to change due to maintenance and other factors.
- Early Entry begins at 9:15am. Gates for all other guests open at 9:40 am.
- One Elite Souvenir Bottle is included with each Elite Splash Pass purchased. To pick up your Elite Souvenir Bottle, our team will scan your Splash Pass wristband and provide your bottle at the following locations:
- Main Entry Guest Services or Thunder Bay Guest Services
- Cowabunga Pizza, Surf’s Up Foods, Thunder Bay Foods and Creekside Cafe
- You may fill your bottle at any food services location, once every 30-minutes. We have automated soda fill locations at Thunder Bay Foods, Surf’s Up Foods, Cowabunga Pizza, Creekside Cafe and Bermuda’s. These locations are open from 9:15am to closing. Simply scan the barcode on your cup to activate the soda machine to fill. You may ONLY fill your 2024 Water World Souvenir Cup (you are not permitted to scan and pour soda into other cup styles).
- You may fill your bottle with water at any automated soda location OR by using our filtered guest bottle-fill stations located throughout the park. We cannot fill with water within a food stand.
- Lost bottles may be replaced for $27.25 (includes tax) each by visiting the main entry Guest Services, while supplies last.