FAQs


What are Water World's operating hours?

Water World is open from 10 a.m. until 6 p.m., weather permitting. Our season is traditionally from Memorial Day to Labor Day and we are closed some school days at the end of our season. For our complete schedule, please click here.

What should I wear? Dress Code and Footwear?

Proper swimming attire is required. Cutoff shorts are accepted, only if there are no rivets on the shorts. Thong bikinis are not allowed. Any guest wearing clothing that is offensive, such as clothing with profanity, will be asked to change, or leave the park. Guests are encouraged to wear water-appropriate footwear (such as flip-flops or watershoes) during their visit. We do not allow footwear to be worn on any fiberglass sliding attraction (guest may hold footwear or leave at bottom of attraction). All other attractions allow footwear to be worn. Swim shirts or t-shirts may be worn on most attractions.

Are there limitations for single riders?

Single riders may participate on the majority of our attractions. We offer single rider queuing at the Mile High Flyer. For Ragin' Colorado River, Double Dare, Voyage to the Center of the Earth, The Storm and Lost River of the Pharaohs, single riders are not permitted unless they pair themselves with other guests.

Are swim diapers required on tots?

Yes, swim diapers are required for diaper dependent guests. Swim diapers may be purchased at the gift shop for a minimal fee (less than $1).

What can I bring into Water World?

Because of the active nature of our attractions, personal flotation devices, including children's water wings, are not allowed in any of the attractions. Lifejackets are available for use at any Guest Service or most Tube Exchange locations (at no cost). You may also bring your own U.S. Coast Guard Approved lifejackets. Snorkels are not permitted. Picnics are welcome, however, no outside alcoholic beverages, glass containers, non-factory sealed beverage containers, umbrellas/shade structures or grills are permitted. Only service animals assisting the disabled are permitted.

Is smoking permitted in the park?

Water World is a smoke-free environment. For our guests who smoke, we have two designated smoking locations (new for 2017).  The first is located inside the park near the restrooms at RingMaster Desserts (at the Big Top) and the second is a covered smoking area is located directly outside of our entry plaza. For the location outside our entry plaza, guests will need to present today's ticket stub and obtain a re-entry handstamp at the designated turnstile. Water World does hereby prohibit the possession, consumption, use, display, transfer, distribution, sale, transportation, or growing of marijuana on or in any and all real property and facilities which it owns or operates.

Can I leave the park and re-enter?

Yes!  Please present today's ticket stub (one for each guest) at the designated turnstiles to receive a handstamp.  When you re-enter the park, proceed to the designated turnstiles and present both your valid ticket stub and re-entry stamp.

Do I need to pay admission if I'm not going to swim?

Yes, all guests are required to pay admission to get into the park. There is no way to separate or regulate those who are not using the attractions. Some chaperone allowances are made for special groups. Guest Services offers a 30 minute sneak-a-peak. See Guest Services for details.

Is it OK to purchase tickets from a third party, for example Craigslist?

No. NEVER purchase tickets from Craigslist, street vendors or any unauthorized source. If a ticket price or offer seems to good to be true, it probably is and that ticket likely won't work for park entry.  Please note that unauthorized or unlawful resale or attempted resale of any ticket will result in seizure and cancellation without compensation.  This includes complimentary tickets.  If you purchase a ticket from an unauthorized source, that ticket will not be honored nor will any refunds or compensation be provided to you.  If using a Print at Home ticket, you will be required to present the credit card used for the purchase at the entry turnstiles up entry.  Want to be sure your ticket is valid?  Purchase your tickets ONLY from the Water World Ticket Windows, official Water World websites or our offical partners.

What other items might I need to purchase once inside the park?

In addition to food purchases, we recommend that you rent a locker for your valuables (and keep the key or wristband with you). We also offer optional Personal Tube Rentals and our Tube Valet Service. Please click here for more information.

Where can I find information for guests who are disabled or have special needs?

Please click here for additional information.

Is the water heated?

Yes, we heat the water. Average water temperature is 77-80 degrees. This varies based on evening temperatures and current weather conditions.

Do you rent towels?

No, but we do sell them in our gift shop. Average price is $8-$16.

Is the food at Water World expensive?

No. The average cost of a meal is $9. We also offer Pharaoh's Feast All Day Buffet for $15.99 + tax.

Do you have lifeguards on duty?

Yes. We have certified lifeguards on all of our attractions. Water World's 300+ lifeguards are certified by Ellis and Associates.  For over thirty years, Jeff Ellis & Associates, Inc. has been the innovative aquatic industry leader, introducing comprehensive safety and lifeguard training programs, Aquatic Education and Safety and health products. 

Does Water World offer rainchecks in case of inclement weather and do you ever not open for the day due to inclement weather?

Yes for both questions. Please click here to view complete weather and operating information.

Lost Parents?

We know when visiting with small children, you might be concerned about getting separated during the excitement of your visit. Before leaving the car, establish rules about holding hands or how far ahead or behind a child can walk. Discuss how to find each other if you somehow get separated. We suggest meeting at a landmark such at the Light House or the "Big Elephants" at the Big Top. Our uniformed team members and Guest Services are always happy to assist as well!

Is WiFi available?

Yes, limited/basic WiFi access is available in select areas of the park. Service is available in all cabanas, around Cowabunga Beach, Thunder Bay and at The Big Top.

I'm an expectant mother, do you have any tips for me?

Each pregnancy is different and guidelines vary based on the guest’s physical condition and length of pregnancy.   We strongly urge all pregnant guests to consult their physician regarding appropriate activity.  As with all guests, we suggest you both read all attraction signage and observe the attraction before deciding to ride. Lower impact attractions include Captain Jack’s Wave Pool, Lazy River and the Warming Pool.  Our Family Tube attractions may also appropriate but again, please observe the attraction before deciding to participate.  Guest Services is happy to assist you with attraction descriptions.

I received a mid-day raincheck--can I upgrade it to a full-day ticket?

Yes! Click here to learn more

Do you have a quick video to learn more about the park?

Yes! Click here to watch a Comcast video highlighting Water World (a new YouTube window will open)

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